Aerotek Field Service Representative in Roanoke, Virginia

Seeking a self motivated and first-class communicator for a Field Services Representative opportunity. This position is directly responsible for serving the needs of our health care clients, inclusive of the delivery, pickup and maintenance of cutting edge medical device equipment. The Field Service Representative will interface with customers on a daily basis and is responsible for building, cultivating and maintaining superior customer relationships.

Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables and supplies. Additional Field Service Representative responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles.

Duties & Responsibilities

  • Interacts with customers to include patients and hospital staff on a regular basis.

  • Provides superior customer service with customer solutions

  • Prepares medical device equipment, disposables and documentation for delivery.

  • Cleans, disinfects and performs quality control checks on medical device equipment.

  • Performs inventory on assets, parts, disposables and supplies. Locates missing & misplaced equipment as needed.

  • Processes documentation for delivery and pickup of products.

  • Order management to include timely closing of orders on computer or other company issued equipment.

  • Maintains vehicle appearance and ensures routine maintenance is completed and recorded as required by policy & procedure.

  • Loads & unloads medical equipment.

  • Performs basic troubleshooting.

  • Assists with process training when applicable.

  • Performs basic housekeeping duties within facility.

  • Responsible for following work and safety instructions.

  • Conforms to and supports Company and Departmental policies and procedures.

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

Aerotek is acting as an Employment Agency in relation to this vacancy.

Location: Roanoke, Virginia

Posting ID: 6388634-1726

Pay Rate: US$16 - US$18 per hour + Benefits

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.